【P10 Pro Ultra】P10 Pro Ultra stopped working. The current region does not match the model. I purchased my Mova P10 Pro Ultra through Amazon Mexico, but the product was imported from the United States. It had been working perfectly for the past eight months, but today I received a region loc...view all

How do you clear obstacles? Each time the mower runs, it finds some obstacles. It took a blocky picture of my neighbor standing on the sidewalk watching it mow, on Monday. Fine, neighbor thinks it's cool. Today it mowed again,...view all

【Fresh Pro】The MOVA Fresh 20 Neo! 🦷✨ A compact little powerhouse that brings some serious cleaning performance. Check out the video for a closer look! 🚀 #MOVA #Fresh20Neo #SmartCleaning

【V50 Ultra Complete】Mova V50 Ultra Complete I can not add any low-clearance borders....I keep getting a message to elect a room, but the app will not recognize me trying to get a room to show up....I press the room I want and nothing happens......view all

【V50 Ultra Complete】Mova V50 Ultra Complete I am having issues adding a low-clearance area.....I re-mapped and ran a cleaning cycle....the cleaning cycle add low-clearance areas but I need to add another....I go to edit map, pick low-clearance...view all

【V50 Ultra Complete】Mova V50 Room Selection when I try and add a low-lying area, I pick the "add a low-lying area" and when I go to place it, I keep getting the message "please select a room".....the robot added 2 but I need a=to add another......view all

P10 or the Dock making a audible clicking sound when in sleep! I've noticed that the P10, when docked, and just as it falls asleep (lights off, app showing "Z..Z...Z"), it starts to make this steady clicking sound. The sound goes away as soon as I wake up the un...view all

【V50 Ultra Complete】Mova V50 Ultra Complete after I placed my new just purchased robot upstairs, joined network and remapped, it worked fine for 1 day...then today it would not clean the 2 rooms I selected....it would only clean the hall...I ha...view all

【V50 Ultra Complete】Mova V50 Ultra After a perfect mapping, unit cleaned everything..next day, wanted to clean bath, MB and hall....unit started and went to bath room....then to MB....I stoped cleaning and sent back so I could put in a...view all

Any guesses? 👀 Something showed up on my porch today that we’ll all be learning more about very soon… August 19th here in the US! All I'll say is that if you've been waiting on MOVA's next state of the art vacuum...view all

【V50 Ultra Complete】Mova V50 App Meters to feet my app is showing things in meters....how do I change to feet

B 50 couldn’t seem to find the dock and then its battery went dead. If I turn it on it turns itself right back off. How do I get it charged How do I get my nova v50 well its battery is dead and it’s not sitting in the dock. It couldn’t seem to find it and Barry went dead as it was looking. If I turned it on it shuts itself back off.

Vacuums flooring instead of mopping it My Mova V50 vacuums my flooring like it’s carpet in my largest room. This room contains an area rug, several runner rugs, and flooring. It doesn’t mop the flooring. It seems to meander around, too, ...view all

【K20 Turbo】MOVA K20 Turbo: ACTION! 🎬 Check out this quick clip of the MOVA K20 in action. What I didn’t share is that I left the ketchup on the floor for about 30 minutes while I set the device up! 🤢 I didn’t rub it in or dump pounds...view all

Detergent installation error My P10 just went through its first run. I noticed there was no pleasant odor as it mopped I checked the app and it says detergent installation error. I googled it which said to clean the little magne...view all

Left drive wheel abnormal Lidar 3000 while mowing stopped and sent a message stating the "Left drive wheel is abnormal" and shut down although, with all wheel drive, it doesn't specify which of the drive wheels is abnormal oth...view all

【Z60 Ultra Roller SA】“Waiting for task” The last several days my vacuum has started cleaning per the schedule but it just picks a random room, cleans for a bit and then goes back to the dock. All the app says is “waiting for task” and it...view all

How to view obstacles I've agreed to have the mower photograph obstacles. That screen says I can tap on the obstacle icon to see a picture. Ok, ran a mow this morning, 3 obstacles. Tap on them and I get a message saying...view all

Website improvement idea 💡 Two additions I would like to see added to the MOVA website are a filter tool and a comparison feature. If you're looking for a robot vacuum with a roller mop, a filter would quickly narrow down you...view all

【V50 Ultra Complete】Moving a Docking Station Upstairs I would like to move my Mova V50 docking station permanently upstairs......how do I do this? Do I delete all maps, move complete unit upstater and remap?.....I bought a new Mova V50 and want it down...view all

New passage after moving station I mapped my yard and set up a passage to both zones no problem at all, everything was great. I’ve since moved my station about 8 feet away to be under cover. The mower won’t find the station on it...view all

Mova ultra lidax 3000 AWD Can Mova Ultra Lidax 3000 AWD over heat in Louisiana summer weather

Manual pad drying First time cleaning. After vac&mop a room, I interrupted pad drying to vac another room. Is there a way to manually start pad drying since the bot didn’t remember that it hadn’t finished?

Why is there no dark mode for the mower section of the Movahome app? I have both a Mova Z60 Ultra roller complete vacuum and a Lidax Ultra 2000 AWD mower. I can set dark mode in the app for the vacuum but not my mower. Am I doing something wrong? Or... is this feature ...view all

Map backup My yard is a complex shape. Having mapped it twice in the first week, I now know it takes about 90 minutes to make a map. The map has problems, and I'm interested in fixing them. But! I'm not interes...view all

Zone split error message "inaccessible" I have just got my 2000AWD working. My yard has two thin areas, one North-South and one East-West. I mapped them separately, but they were combined when the map finalized. I can't find a setting for ...view all

Release notes? Are software update release notes posted anywhere?

Occasionally, out of map Anyone can advise? My mower going out of map. One time it went to my neighbors yard which is almost 30 feet away from the map, today it got stuck for out of the map again with fences near the map but...view all

MOVA Home App needs cleaned too! I think the MOVA Home app is the best on the market. But a few screens feel like they've been forgotten about📱 One of those screens is the "Add Manually" screen, where you pick your device from the ...view all

🏠 Installing the MMGM30 MAX Garage! Is a robot mower garage necessary? No! ❌ But here is why I put one on anyway. The stuff that actually wears these machines down is not a single storm, it is the constant exposure. UV baking the plas...view all

【V50 Ultra Complete】Mopping Solution My V50 has mop like 6 times and I notice both solutions to mop are full in the canisters. How do I know if is proper mixing the solution with the water to mop?

What other detergent you use? What detergent you suggest?

【P10 Pro Ultra】How to Mute Voice Announcements I need to run the Mova at night but I can't find where to reduce or (preferably) mute the volume. Please advise.

【P10 Pro Ultra Gen2】Dicing issues Is this normal?

【P50 Pro Ultra】Voice mute on nigh hours Can you please add a silent mode on the nights to avoid the robot to speak on sleeping hours? Thank you in advance

Charging stand placement Can I put the charging stand in garage near door?

Mova not cleaning carpet My Mova never cleans my carpeted rooms. Tried all the things. Reset, checked for updates, cleaned sensors, update map. Nothing. Tried cleaning as by room, by zone.. nothing! Just goes in… stops and t...view all

What determines "grime" when it suggests recleaning? My robot says more often than it should that there are areas with grime, even though the water is nearly clear that I pull out of the waste water tank? Is it determining it based on the water? Or o...view all

Empty dust Doesn’t empty waste into dustbin. Is distbin blocked?

Odd behavior Seems like after the last update my bot seems to get lost and wonder into rooms it has not been asked to clean. It does not vac or mop, it just wonders. Yet if I pause it send it back to base it finds...view all

【Z60 Ultra Roller Complete】Empty Detergent Alert Hi, I have had my vacuum for one day. All detergents are full but I keep getting alerts saying to add detergent. How do I eliminate this alert?

Wont dock Sometimes it will dock and engage but it is like the left side not getting traction and I have to help it with a little push. Only had 1 week.

【S70 Roller】🧹 MOVA S70 Review: My Honest Thoughts After Living With It I've been using the MOVA S70 for a while now, and I think it's easy to recommend for the right house. It cleans really well, especially for what it costs ($649), but there are a few compromises that a...view all

Pads My box did not come with 2 pads

【MOBIUS 60】cat hair constantly clogs waste bin Hello, I really like my Mobius 60 a lot. However, it seems that the dustbin in the robot gets plugged as it is not sucked up into the bag. I have the unit set for the highest level of return to empty ...view all

【P10 Pro Ultra】P10 pro ultra How do I remove carpet sections that are in my map? How do I stop the vacuuming and mopping in the carpet areas that are recognized in the map? Is there any instruction on how to use the app particu...view all

【V50 Ultra Complete】Can’t install ramp I just purchased the Mova V50 and for the life of me, I cannot get the ramp on. I’ve watched videos where people easily snap it on. I am using full force and it will not snap on. I’ve tried every ha...view all

Help position in map The positioning between my two maps is different and wrong. The second map showing four zones has the correct position.The map with three zones is incorrect. I have made multiple attempts to delete th...view all

【V50 Ultra Complete】Great Robot We recently upgraded our home to all LVP. The robot adjusted and has cleaned appropriately. Highly recommend this cleaner. We ordered a replacement brush and it worked perfectly. Thank you!

Why do the scheduled cleans turn off in my app? I have three scheduled cleans and every day they toggle off. Am I doing something wrong? I also control my dad’s P20 Ultra, and the same thing happens daily for his as well. What am I doing wrong?