MOVA Forum

2026-1-26

322

【V50 Ultra Complete】After the v4.3.9_3154 update, i’ve started experiencing robot getting stuck in random places where there is no obstruction at all. Before it used to clean the whole apartment without any manual inter...view all

0

2025-12-25

321

【MeowgicPod LB10】Where can I order the deodorizing fluid and trash bags for my meowgic pod? I’m almost out of the fluid and don’t know where to buy it.

0

2025-12-29

US

321

I saw on the accessories screen in the app the option to add a silver ion sterilizer. Where can I purchase as I don’t see it on the MOVA website?

0

2026-1-28

321

How can I save zone map (specific section) Then another map for certain rooms Then another map to vacuum only or mop only

0

2026-1-18

316

【Z60 Ultra Roller SA】For the past 2 days my vacuum has just stopped in the middle of the cleaning cycle. I have not changed anything about the schedule since I got it. It will just be running for a while and just stop and...view all

0

2026-3-15

US

316

Stick

Digest1

The forecast might say a 90% chance of rain all week, but when the grass needs cut, you have to take your chances. I recently put the MOVA LiDAX Ultra 2000 to the test, and we both ended up caught in...view all

1

2025-12-31

315

Hello, when I setup my V50, I couldn’t add a room as it was locked. How do I extend the map to include this room? Is there an easier way to extend my existing map rather than recreating an entirely n...view all

1

2025-12-19

314

My mop fluid levels dont seem to decrease after use. Is there a setting to make sure its mopping with the solutions?

0

2025-12-20

311

I want to be able to save custom cleaning zones on the map, instead of constantly having to recreate them when I want to zone clean. How can I do this? There are no options to save them. This is a pri...view all

0

2025-12-28

311

Where is the button or switch to turn off the MOVA P 10 robot vacuum

0

2025-12-28

309

I have 1 room with a 3 inch drop. I set the robot in it but it can't get it's position, it is even partially on the map. It wants to go back to dock. Dock is 8 ft away

0

2026-2-9

307

Hello everyone! We are incredibly excited to offer a first look at our revolutionary new product: the MOVA Diver A10. Dive into the future of deep cleaning with AI. The Diver A10 is designed to int...view all

0

2026-1-20

306

【Z60 Ultra Roller SA】Have it for 3 days. Day one was docking without any issues. Starting day 2 it’s stopped docking automatically, it just go back and forth, saying auto docking enabled, and trying again, then after lik...view all

0

2025-12-31

303

Mova can’t seem to find her way back to the docking station. I put her there and tell it to resume charging, but she immediately in-docks and roams around the house.

0

2026-1-22

300

I just purchased a P50 Pro Ultra. Can’t find it anywhere mentioning if the robot is able to differentiate between a rug and bare floor. I want to vacuum the rugs and vac/mop the floors. Will the robo...view all

0

2025-12-25

299

A massive thank you to everyone who joined the festive fun in our **MOVA Christmas Word Hunt**! The puzzles have been solved, the entries are counted, and it's time to unveil our lucky winners! We ho...view all

0

2025-12-30

297

I’ve had my Mova V50 for a couple weeks. I have not yet had it lower the lidar to go under low furniture. I can tell the body will fit if it will lower the Lidar. I have the Auto LDS setting as Secur...view all

0

2025-12-28

296

【MeowgicPod LB10】Where to buy refills for deodorizing liquid for the litter box? I cannot find anywhere on this site.

0

2025-12-19

290

Get ready for the MOVA Christmas Live — the ONLY place to grab exclusive gifts and crazy surprises this season! 🎁 🔥 LIVE-ONLY Lucky Draw — ✅ Our famous Turbo Hair Dryer ✅ MOVA Gift Cards (fan...view all

0

2025-12-28

290

Stopped taking pics of the obstacles , just uses the default icons mova set. Use to take pic of it and notify me so I could see the pic of the wire , shoes etc.

0

2025-12-28

290

【MeowgicPod LB10】Where can I purchase deodorant spray for litter box refill

0

2026-1-24

290

My Z60 has stopped finishing its task after recharging. When I first received it, it was fine. Now it will run its battery out, then return to the dock to charge, but never resume. I’ve checked this ...view all

0

2025-12-19

289

Top vacuum cleaner!

0

2026-1-29

US

286

I have purchased a robot vacuum from the website, but decided to pick Klarna and make small monthly payments, I concluded the purchase, but never got any confirmation from mova, not even shipping info...view all

0

2025-12-23

US

285

0

2026-1-3

278

How can I make the unit go under my kitchen cabinets? The edge fits as I measured it but it’s not vacuuming or mopping under there. Also, I selected my kitchen this morning as the only room I wante...view all

0

2026-1-24

276

【Z60 Ultra Roller SA】Is there a way to turn off the in-app ads? Every other time I open the app, there’s an ad you need to dismiss. App icon is also a ad way too often. Totally unacceptable for a $1000+ robot vacuum, wh...view all

0

2026-1-13

275

After mapping and returning to dock to charge then commanded to mop it says invalid map. Does nothing

0

2026-2-3

274

【NEW YEAR】Something big is in the air... literally. This game week, MOVA is flying over the Bay Area👀 Snap a photo and share it for a chance to win a brand-new MOVA P10 Pro Ultra Gen2 robot vacuum. Easy Entry...view all

0

2026-1-13

269

We have two large rugs in our kitchen that the robot has designated as a carpet area. After the scheduled cleaning, can I manually go back and have her do that room with the rugs removed and have her ...view all

0

2026-1-18

US

264

【Z60 Ultra Roller SA】How many mop heads are supposed to be included with the P10 Pro Ultra unit? I’ve seen YouTube videos where the person has 4 mop heads however I only received two in my box. Thoughts?

0

2026-2-2

263

Is there no power on the dock? I’ve tried multiple setting on the deck for when to empty and compress har on and off and the bin always had dog hair. I have to empty the bin every few days and check ...view all

0

2026-1-5

US

258

I just received the z60 ultra roller complete and noticed it cannot locate its docking station even when placed right infront of it. The floor is flat and there is plenty of room infront and to both s...view all

0

2026-2-4

255

【X4 Pro】X4 Pro, being a Pro for you👀

0

2026-1-27

254

In my kitchen, i have a rug that doesnt touch the wall completely, keeping 3-4 inch space and catches a lot of dust. Z60 ignores this space and never vacuums it nor mop it. I tried setting, ignore rug...view all

0

2026-1-20

253

Hi support. In custom mode. When i select the vacuum to just mop and select which rooms. I noticed it is leaving about a 2-3 inch gap along the wall that is not being mopped. What setting can i adjus...view all

0

2026-1-19

252

The LiDAR seems stuck up, I tried in the remote screen to lower it but it don’t respond. I’ve read that maybe a factory reset might fix it but I have spent a lot of time working on the map and my sc...view all

0

2026-1-25

252

Hi - I have the P10 and recently got the higher level z60 and not liking it at all. It’s powered up and charging, and it says not connected powered off. And it hangs up while cleaning. The P10 is s...view all

0

2026-1-14

249

Does anyone know how to make the curtain feature work properly.

0

2026-1-18

243

So I got a new Z60 ultra vacuum/mop to replace my Roborock S8 Max v ultra. I’m happy with the mopping but I’m having issues with cleaning the entire floor. For example, I cannot get the robot to va...view all

0

2026-1-25

243

Good morning! My Mova p50 ultra will not vacuum my laminate and tile before mopping. It keeps saying not recommended it I need it t vacuum first

0

2026-2-1

US

240

In my video I talk about how to overcome the question about why areas may get missed and more importantly how to get your kitchen area perfectly cleaned using the app custom settings. The pictures are...view all

0

2026-1-15

240

How do I get it to vacuum before mopping?

0

2026-1-29

240

I have chose to Vacuum first then to mop afterwards. Not enoungh charge to finish mop task. My home is only 950sq feet. Vacuum is set to normal suction. What is wrong? Do i have a bad battery? This wa...view all

0

2026-2-3

239

【P10 Pro Ultra】My MOVA p10 just arrived in today! It’s much heavier than I expected, thought it’s some kind of light and easy to carry machine since i browsed every video of MOVA on youtube, but!!!- from the firs...view all

0

2026-2-4

239

Stick

【E30 Pro Plus】Check the video for its features!

0

2026-2-20

239

Having been out of town for an extended period of time, we hadn't used our unit for a period of time. When trying to use our device, first we tried to recharge it but it wouldn't recharge above 90%....view all

0

2026-1-14

US

238

Does anyone see wheel marks and a bit of a haze while using Z60 washing? See pic. Hard to see but is very noticeable in real life. Been having issues with haze, wheel marks and not a very good wash...view all

0

2026-2-22

US

237

The day after setting it up, we had to give it a test, and there’s no better place than the kitchen after meal prep. I used the vacuum-then-mop function, and it cleaned the floor really well, though ...view all

0

2026-2-1

236

【V50 Ultra Complete】I just bought v50. For multi floor setting the mop is not getting wet at all. I wet it on dock by cleaning mode and then thats it. There is no option to check internal water tank. If its full, if its ...view all

0

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