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ER835552
2026-1-4
317
【MOBIUS 60】
“La base no bombea agua al robot. El sistema de fregado nunca funcionó desde nuevo.”
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1
GW039898
2026-1-8
US
316
【Fresh Pro】
Replacement brushes
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0
VG202005
2026-1-5
312
When I try to add a second floor and do fast mapping,the robot maps the whole floor and has all solid edges in the map, but then keeps going around the floor and never ends. The picture of the map is ...
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1
AH736581
2025-11-25
309
I purchased the E40 Ultra with 2 year protection on October 14. It’s November 24 and we’re STILL going to back and forth! Your company keeps sending what you refer to as ‘a gentle reminder’ SINCE ...
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1
TJ871789
2025-11-27
307
Can the Mova P10 Pro Ultra base be placed on carpet?
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1
DE496576
2025-12-8
305
Just got my Pro10 yesterday. Right out of the box it doesn't seem to be mapping right. I have an open floor plan for my living room and kitchen. It does not roam the room to map it. It comes out a few...
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1
EG607649
2025-12-4
303
Brand new p10 pro used once and side brush error message on 2nd use. Did all the recommended troubleshooting with no change. Provided customer service all the requested deets. No response in over 24 h...
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MW337880
2025-12-2
302
I added cleaning solution in container provided. Can i add some of the cleaning liquid in fresh water tank too. If yes, what is the quantity i have to use for p10 ultra vacuum. Where can i buy cleanin...
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BG637426
2025-12-10
296
Just received my V50 Ultra Complete, and have it set up. It was purchased directly from Mova. I want to register it for new product warranty. Can you please provide me the link for registering it? T...
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1
WW617252
2026-1-7
294
Mopping
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0
0
PA829743
2025-12-17
289
【V50 Ultra Complete】
How do you add another room to the existing map?
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1
LP535497
2025-11-22
288
P10 pro battery charging
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0
0
CA143080
2025-12-7
288
Received the P10 Pro Ultra today, and the robot refused to go onto the docking station. It backs up to it and say audible that I have to manually return it. I've tried resetting it. Nothing has worke...
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3
IE847603
2025-12-17
288
【Z60 Ultra Roller SA】
I noticed the carpet was wet when the robot went over it and then noticed the mops aren’t lifted. Isn’t it supposed to auto detect the carpet? Or do I have to program it somehow?
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1
UY821290
2025-12-6
287
I just got our robot on Wednesday. It was advertised to run "up to" 198 minutes. I'm getting nearly half that with factory settings, 106 minutes, before returning to the dock to recharge. And because ...
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1
OH992908
2025-12-10
280
【P10 Pro Ultra】
I tried out the vacuum and mop yesterday and it’s amazing! One thing I noticed, though, is that even on the lowest setting the roller applies a bit too much water, especially on tile floors. Just won...
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WI978867
2025-12-16
278
【MOBIUS 60】
Just once I noticed that the regular setting for vacuum did not clean my floor properly. This was set without the moping option on
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0
1
YU325345
2026-1-4
274
This is twice now that the Autoshield roller cover has fallen off while transitioning to carpet. Not sure if I’m reinstalling it properly. Anyone have this experience?
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0
2
FG780288
2026-1-6
273
I need help connecting my vacuum to my new wifi
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0
1
UA298675
2025-11-23
265
【Z60 Ultra Roller SA】
Clean a room
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0
0
MC559194
2025-12-8
263
So, I’m having a bit of an existential crisis with our V50 Ultra robot vacuum. It’s supposed to be this amazing cleaning wonder, but right now, it feels more like a mischievous toddler with a vend...
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2
PR639563
2025-12-21
263
My manual says that this is a P 50 ultra But none of the options for unit selection give that option? So I’m really confused at which vacuum I have. Either way, it is not pulling water from the cle...
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+4
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10
QP055857
2025-12-8
259
Hello, I am sending emails to support team to have the coupon you say you give to members, and still no response, can you tell me a faster way I can get the member coupon discount? thank you
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0
1
MOVA Forum
2026-1-13
258
To our CES 2026 guests and everyone who joined us on the floor—thank you! 🙌 And to all our forum members who followed along from afar—welcome! 👋 We’ve put together a recap video of the MOVA high...
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1
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2
MOVA Forum
2026-1-16
258
Hey everyone, the next generation of autonomous mowing has arrived! 🎉 We're thrilled to announce the official launch of the Mova LiDAX Ultra Series on January 29th! 📅 Powered by 360° 3D LiDAR I...
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3
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3
NI229657
2025-12-2
256
I just took this mova out of the box and the Charging base does not power on, I checked the connection and the outlet does have power
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0
1
WI978867
2025-12-4
255
【MOBIUS 60】
Primer dia y este robot es casi perfecto.. las maravillas Que Dios le dio al Humano🙏🏾… limpio toda mi piso en una hora y solo regreso a cargarase. Yo trabajo de casa y por telefono y el sonido es m...
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1
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0
QP055857
2025-11-26
254
【Turbo】
I just bought a turbo hairdryer, I wonder if eventually are you planning to sell any accessories that will fit in this hairdryer model. It will make it much more useful if I can install a diffuser, et...
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0
0
2
BG637426
2025-12-13
254
【MOBIUS 60】
I opened MovaHome to run a cleaning today, only to find the base station offline, and the robot battery completely dead. It indicated the base was not powered on. The cord is securely plugged in. I mo...
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0
0
1
ZN110995
2025-12-23
252
I tried setting my new V50 Ultra Complete up last night when I immediately ran into problems. As shown in the video, the robot doesn’t seem to charge on the base station. In addition, when I plug th...
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0
0
1
LH257359
2025-11-29
251
My Mova P10 pro ultra does not clean within 3 inches of the baseboard. I’ve tried many settings. Video (attach video didnt work): https://share.icloud.com/photos/0d6j-xLKxxMDrDgAEkjtuc2sg
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0
1
SM452633
2025-12-13
250
【MOBIUS 60】
When I did my first mapping and then cleaning it worked except didn't try to clean one closet. I've tried editing the map with floor types etc. but I can't get the robot to go to the closet to clean....
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0
0
1
DaBoys
2025-12-6
248
is the silver ion to be attached to both tanks? I read somewhere in the app or on the website it was to be added to the clean water tank but saw on youtube to be added to dirty water tank?
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0
1
UX915816
2025-12-8
248
Any ideas? The Mall just wants to sell me another vacuum.
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0
1
XT833579
2025-11-28
246
I tried using my coupons on checkout it keeps saying it's invalid? Anyone else getting the same issue?
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0
2
admin
2025-12-4
246
Overview This website is operated by SPACEWALKER TECHNOLOGY HOING KONG CCO.,LIMITED Throughout the site, the terms “we”, “us” and “our” refer to SPACEWALKER TECHNOLOGY HOING KONG CCO.,LIMITED, ...
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OH992908
2025-12-10
246
【P10 Pro Ultra】
I just tried out the vacuum and mop yesterday and it’s amazing. However, I thought the wetness from the roller is a bit too wet (I’m the slightest setting) especially on the tile floor. Just curious...
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0
0
1
TN916995
2025-12-15
246
【Z60 Ultra Roller SA】
Side brush is not working on carpet. The option is not available on the carpet in the app. Due to this the hair is not cleaned on the carpet.
0
0
2
GF543005
2025-12-20
241
The floor cleaner level is not going down. I’ve mopped my floor five or six times, and none of the cleaner has dispensed. Please help!!
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0
1
TB177818
2025-12-6
238
Hello! Is there a way to change the order of the rooms?
0
0
1
OH992908
2025-12-13
238
Hi everyone, I’ve noticed that my MOVA Z60 Ultra roller mop dispenses a lot more water than expected even when set to the lowest setting. It makes the floor quite wet and harder to clean properly. Ha...
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0
0
4
YM416070
2025-12-1
236
I'm trying to add a chair on my layout but need to rotate 45 deg and the app seems to only let me rotate 90 deg for furniture. Is that true or am I not figuring out how to free rotate.
1
0
1
HI747935
2025-12-18
236
Do I have to use the Mova solution in the cleaning solution tank, or can I fill with any concentrate solution?
0
1
1
VI567338
2025-12-29
236
Our Mova ran over dog poop last night. None got sucked up into the dust bin, but it’s caked in the wheels and we don’t know how to effectively clean it since we can’t remove the wheels. Any tips?...
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1
0
2
IH686446
2025-12-23
234
I set a schedule to clean at 1:00 am. It ran last night for the first time however it is now 1:10pm and it is still going. It keeps going back to the sick to recharge then comes out to clean more. The...
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0
0
1
FS456523
2025-12-27
234
Is there an easy way to rename the rooms after the Mova has completed its mapping of the house?
0
0
2
admin
2025-12-11
232
🎉 MOVA & You. Happy Holidays! 🎉 A Smarter, Cleaner Home for the New Year! Up to 43% off! ✨ Join the celebration and unlock exclusive deals: ✅ New Here? Register on our forum & become a member →...
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admin
2025-12-5
231
Do You Know How Do Robot Vacuums Navigate? Modern robotic vacuums have evolved significantly from their early predecessors. While initial models relied on random movement patterns that often resulted...
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+3
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OD578820
2025-12-13
226
The multipurpose solution is used for both mop pad cleaning and floors cleaning? Having solution in container is enough? Or do I need to add it to water as well? How does it work?
1
0
2
MM571901
2025-12-17
222
I often ask her to vacuum first and then mop. She stops and says cleaning paused. But it's half an hour later and she hasn't gone to mop yet. This often happens during a general clean also. She pa...
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